Richmond City & Surrounding Regions

Community Resource Guide

A public directory of local support services — with transit routes and accessibility details for each location. Mental health, housing, food, utilities, childcare, jobs, legal aid, and language access, all in one place.

Updated July 2026

01

Mental Health, Substance Use & Crisis Services

Community Services Boards (CSBs) serve as the state-mandated safety net and primary point of entry for public mental health, substance use recovery, and developmental disability services. Same-Day Access: for behavioral health and/or drug & alcohol treatment, you can walk in without an appointment and have a clinician complete a diagnostic assessment the same day. In a life-threatening health or drug-use emergency, call 911. (Si usted tiene una emergencia de salud o uso de drogas que pone en riesgo su vida, llame al 9-1-1.)

Virginia Telemental Health Network

Online Statewide Network
N/A — Virtual video visits only · Nearest stop: N/A

A virtual clinical network offering affordable, secure online psychiatric evaluations, mental health counseling, and remote medication management for individuals across Virginia who face geographic or transportation barriers to traditional clinics.

Chesterfield County CSB

6801 Lucy Corr Blvd, Chesterfield, VA 23832
Emergency: 804-748-6356
None (County location) · Nearest stop: Lucy Corr Blvd & Route 10

Walk-in same-day mental health and addiction triage for residents of Chesterfield County. 24/7 crisis evaluations available via the Emergency Services line.

Goochland-Powhatan CSB

3058 River Rd W, Goochland, VA 23063
Emergency: 804-556-3716 / 804-598-2697
None (County location) · Nearest stop: River Road West & Sandy Hook Rd

Comprehensive community mental health therapy, case management, and drug/alcohol intervention programs tailored for Goochland and Powhatan residents.

District 19 CSB

20 W Bank St, Petersburg, VA 23803
Emergency: 804-862-8000 / 1-866-365-2130
PAT Route 1, 2, 4 · Nearest stop: Petersburg Transit Station / W Bank St

Serves Colonial Heights, Dinwiddie, Emporia, Greensville, Hopewell, Petersburg, Prince George, Surry & Sussex. Offers full outpatient clinics and emergency stabilization.

Hanover County CSB

12300 Washington Hwy, Ashland, VA 23005
Emergency: 804-365-4222 (Emergency Services Line)
None (County location) · Nearest stop: Route 1 & Northpoint Way

Serves Ashland, Beaverdam, Doswell, Hanover, Mechanicsville, Montpelier & Rockville. Provides localized clinical therapy and substance dependency support.

Henrico Area MHDS

10299 Woodman Rd, Glen Allen, VA 23060
Emergency: 804-727-8484
GRTC Route 19 · Nearest stop: Woodman Rd & Mountain Rd

Serves Charles City, Highland Springs, New Kent, Providence Forge, Quinton & Sandston. Operates comprehensive psychiatric support and intake infrastructure.

Crossroads CSB

214 Griffith Blvd, Farmville, VA 23901
Emergency: 1-800-548-1688
None (Regional) · Nearest stop: Griffith Blvd & West 3rd St

Serves Amelia, Buckingham, Prince Edward, Charlotte, Cumberland, Lunenburg & Nottoway. Centralized regional center for rural wellness.

Hunter Holmes McGuire VAMC (Veterans)

1201 Broad Rock Blvd, Richmond, VA 23249
GRTC Route 2A, 2B, 20 · Nearest stop: Broad Rock Blvd & Veteran's Hospital

Full-scale medical center providing specialized veterans' mental health clinics, inpatient psychiatric stabilization, and intensive substance use rehabilitation facilities.

Mental Health Hotlines & Support Lines (Phone / Text)

988 Suicide & Crisis LifelineDial 988 or 1-800-273-8255. 24/7 free hotline for immediate crisis stabilization and emotional intervention.
Crisis Text LineText HOME to 741741. 24/7 immediate text-based crisis intervention for any stressful scenario.
MHAV Warm Line1-866-400-6428. Peer-led, confidential support call line for individuals navigating mental health recovery challenges.
Alive RVA Networkaliverva.org. Peer recovery support line linking neighbors to immediate addiction recovery coaching.
NAMI HelpLine1-800-950-6264 | nami.org. Family advocacy, educational resources, and local support network referrals.
VOCAL Virginia804-343-1777 | vocalvirginia.org. Peer-run network promoting mental health self-advocacy and recovery groups.
Veterans Crisis Line1-800-273-8255 (Press 1) or Text 838255. Direct access to military-trained crisis counselors.
TAPS Military Support1-800-959-8277. 24/7 hotline providing comfort and legal/emotional resource support to grieving military survivors.
02

Latino & Multicultural Resources

Medicaid eligibility in Virginia is based on household income thresholds. Call 1-855-242-8282 or visit coverva.org to review family coverage enrollment or evaluate health marketplace insurance subsidies.

El Centro Sagrado Corazón (Sacred Heart Center)

1400 Perry Street, Richmond, VA 23224
GRTC Route 1A, 1B, 1C, 2A, 2B, 2C · Nearest stop: Hull St & Cowardin Ave / Perry St

A primary community hub for Latino families. Provides structured adult ESL classes, basic literacy training, citizenship course preparation, and comprehensive emergency family food assistance programs.

Broad Rock Centro de Comunidad

4815 Ferguson Lane, Richmond, VA 23234
GRTC Route 2A · Nearest stop: Broad Rock Rd & Ferguson Ln

Municipal community center focusing on multicultural neighborhood programs, local public information access, and Spanish-accessible youth/family recreational activities.

Virginia Hispanic Chamber of Commerce

10700 Midlothian Tnpk, Suite 200, Richmond, VA 23235
GRTC Route 1A · Nearest stop: Midlothian Turnpike & Johnston Willis Dr

Bridges workforce gaps for bilingual job hunters. Focuses on Hispanic business development, translation connections, professional networking, and small business legal workshops.

Commonwealth Catholic Charities

1601 Rolling Hills Dr, Richmond, VA 23229
GRTC Route 19, 79 · Nearest stop: Broad St & Cox Rd / Rolling Hills Dr

Dedicated hub for refugee resettlement services, immigration document navigation, language interpretation infrastructure, and immediate emergency stabilization resources.

Support Lines & Program Sites

Friends 4 Recovery804-309-6768. Local drop-in center hosting peer recovery coaching and mental health navigation support groups.
Codependientes Anónimos888-444-2379. 12-step support network for developing healthy, mutually supportive personal relationships.
Depto. de Salud (VDH)vdh.virginia.gov. Public health initiatives, Spanish health materials, immunization clinics, and community diagnostics.
03

Emergency Housing & Shelter

CRITICAL PLACEMENT PROTOCOL: Emergency shelters across the Greater Richmond area do not accept direct walk-ins. To secure an emergency shelter bed, families or individuals MUST call the central Housing Crisis Hotline first to undergo a mandatory housing triage assessment and obtain a placement referral.

Housing Crisis Hotline (Central Placement)

Central screening telephone line — no walk-in assessment desk
N/A

The centralized entry point for anyone experiencing literal homelessness or facing an immediate eviction timeline within 3 days. Triage agents match clients to regional shelter rosters.

Daily Planet Health Services

517 W Grace St, Richmond, VA 23220
Pulse, Route 1, 2, 3, 4, 5 · Nearest stop: Broad St & Belvidere St / Grace St

A federally qualified healthcare center (FQHC) built to serve individuals experiencing or at immediate risk of homelessness. Provides integrated walk-in medical care, dental services, mental health counseling, case management, and medical respite beds.

YWCA (Greater Richmond Regional Hotline)

6 N 5th St, Richmond, VA 23219
GRTC Pulse, Route 1, 2, 3, 4, 5 · Nearest stop: Broad St & 5th St (Pulse Station)

Emergency rapid-response crisis track and safe emergency shelter infrastructure for individuals and families fleeing domestic violence, sexual assault, or intimate partner abuse.

CARITAS

2220 Stockton St, Richmond, VA 23224
GRTC Route 2A, 2B, 2C · Nearest stop: Stockton St & Maury St

Comprehensive housing stabilization hub providing emergency shelter beds, intensive case management, employment alignment, and targeted long-term residential substance recovery tracks.

James House (Confidential Shelter for Women & Children)

Physical locations are strictly confidential to guarantee safety. Call to begin immediate assessment.
804-458-2840 / 804-458-2704 (Prince George) · 804-732-1711 (Petersburg)

Free support systems, legal protective-order advocacy, and secure, confidential shelter for adults and children navigating trauma stemming from domestic violence or stalking.

04

Food Assistance & Pantries

Downtown lunch sites: phone support available via 804-232-3901.

Third Street Bethel AME Food Pantry

614 N 3rd St, Richmond, VA 23219
Wednesdays 11:30 AM – 1:00 PM
Pulse, Route 1, 2, 3, 4, 7 · Nearest stop: Broad St & 3rd St / Marshall St

Community food pantry and soup kitchen serving nutritious grocery bags and community meals with zero eligibility or income barriers.

Central Va. Foodbank (Feed More)

1415 Rhoadmiller St, Richmond, VA 23220
Mobile Market at North Ave Library, Wednesdays 3:30 – 5:00 PM
GRTC Route 20, 91 · Nearest stop: Rhoadmiller St & Ownby Ln

Regional umbrella food bank. No walk-in groceries at the main warehouse, but the Hunger Hotline (804-237-8617) connects people to active neighborhood pantries.

CAPUP (Capital Area Partnership Action Center)

1021 Oliver Hill Way, Richmond, VA 23219
Mon–Thu 10:00 AM – 12:00 PM
GRTC Route 7A, 7B · Nearest stop: Oliver Hill Way & Hospital St

Excellent city-wide resource for low-income wrap-around services and crisis information.

Sacred Heart Center Pantry

1400 Perry St, Richmond, VA 23224
GRTC Route 1A, 1B, 1C, 2A, 2B · Nearest stop: Hull St & Cowardin Ave

Primarily serves the Latino community city-wide. Highly organized hub for food distributions, family stabilization services, and clothing resources.

St. Paul's Episcopal Church (Emmaus Workspace)

815 E Grace St, Richmond, VA 23219
GRTC Pulse, Route 1, 2, 3, 4, 7 · Nearest stop: 8th St & Grace St / 9th St & Marshall St

Located downtown across from the Capitol. Provides direct emergency assistance, hot lunches, daytime shelter support, and meals.

Ginter Park United Methodist Church

1010 W Laburnum Ave, Richmond, VA 23227
Every Wednesday 8:30 AM – 11:00 AM
GRTC Route 12, 14, 91 · Nearest stop: Laburnum Ave & Seminary Ave

Highly accessible Northside food pantry resource.

The Church of the Living God

1 Brenton Street, Richmond, VA 23222
2nd & 4th Sundays 12:00 – 1:00 PM; 3rd Saturdays 10:00 AM – 12:00 PM
GRTC Route 2A, 2B, 2C · Nearest stop: Chamberlayne Ave & Clifton St

Additional Regional Food Ministries

Chesterfield Foodbank804-414-8885. Best for Chesterfield County clients. Proof of residency or income required. (No city transit link.)
Church Hill Christian Wellness Center804-780-0053. East End outreach providing food assistance and clothing support.
Church of God804-643-5840. Emergency food assistance and clothing options.
Ebenezer Baptist Church804-643-3366. Pantry operates 1st, 2nd & 3rd Thursdays 10:00 – 11:00 AM.
First Baptist Church804-355-8637. Located on Monument Ave. Clothing and food outreach ministries.
Goochland Cares Clinic & Food Bank804-556-6260. Services restricted strictly to Goochland County residents.
Peter Paul Development Center804-780-1195. Pantry open 1st & 3rd Wednesdays 8:30 – 10:30 AM (East End hub).
Powhatan Food Pantry804-372-9526. Restricted strictly to Powhatan County residents.
05

Utilities, Transportation & Central Public Systems

State & Local Assistance (DSS) handles federal/state energy programs via CommonHelp or 1-855-635-4370. Cooling Assistance runs June 15 – August 15 (electric bills or AC repair); Fuel & Crisis Assistance covers Fall/Winter heating help; PIPP caps electric bills based on income for Dominion customers.

DMAS Non-Emergency Medicaid Transportation

Statewide benefit managed via phone
Call LogistiCare / ModivCare to book

A mandatory benefit for Virginia Medicaid (DMAS) members. Covers the complete cost of non-emergency rides (vans, specialized vehicles, or gas mileage reimbursement) to and from medical, behavioral health, or pharmacy appointments for individuals without regular transit access.

RVA311 Central Municipal Portal

Richmond City Customer Care Center
Dial 3-1-1 or submit requests online

The centralized hub for City of Richmond non-emergency requests. Residents can report utility-line concerns, street light outages, bulk trash requests, or check social service access online or via a standard cell phone.

The Salvation Army of Central Virginia

2 W Grace St, Richmond, VA 23220
GRTC Pulse, Route 1, 2, 3, 4, 5 · Nearest stop: Broad St & Foushee St (Pulse Station)

Administers EnergyShare (up to $300 cooling crisis) & MetroCare (water/gas). Requires formal cut-off notice. Apply online via the "Get Help" button to join the utility waitlist.

City of Richmond DPU (Gas/Water)

900 E Broad St, Richmond, VA 23219
GRTC Pulse, Route 1, 2, 3, 4, 7C · Nearest stop: Broad St & 9th St (City Hall)

Call to request payment arrangements or check if your account qualifies for MetroCare program matching.

Other Utility Relief Referrals (Phone Only)

Commonwealth Catholic (HELP Program)804-285-5986. Phone intake appointments Tuesdays 1:00 PM and Thursdays 9:30 AM.
Dominion Energy1-866-366-4357. Request short-term extensions or a long-term payment-splitting plan.
2-1-1 VirginiaDial 2-1-1 or visit 211virginia.org for neighborhood-specific church ministries and real-time ZIP code funds.
06

Childcare & Early Education

Child Care Aware of Central Virginia / ChildSavers

200 N 22nd St, Richmond, VA 23223
GRTC Route 7A, 7B · Nearest stop: 22nd St & Grace St / Broad St

Provides free customized referral lists tracking provider licensing, subsidy acceptance, and opening slots.

Richmond Public Schools (RPS) Preschool

301 N 9th St, Richmond, VA 23219
GRTC Pulse, Route 1, 2, 3, 4, 7 · Nearest stop: 9th St & Marshall St / Broad St

Free for 3- and 4-year-olds living in Richmond City who turn 3 or 4 by Sept 30. Requirements: birth certificate, 2 proofs of residency, and proof of income.

Virginia Child Care Subsidy Program

Application hotline / online
1-855-635-4370 (Press 1)

Pays a portion of childcare directly to licensed centers for children under 13 (or under 18 with special needs) for qualifying lower-income working or training parents.

07

Employment, Re-Entry & Workforce Development

The Public Workforce Network, backed by the federal Workforce Innovation and Opportunity Act (WIOA), provides free public centers where job seekers can access computers, build professional resumes, conduct mock interviews, and interface with career advisors.

OAR (Offender Aid and Restoration)

1 N 3rd St, Richmond, VA 23219
Pulse, Route 1, 2, 3, 4, 5, 7 · Nearest stop: 3rd St & Main St / Broad St

A premier re-entry non-profit supporting justice-involved individuals transitioning back into the community after incarceration. Offers free workforce development, job placement, digital literacy, transitional housing navigation, clothing closets, and personal identification recovery.

Virginia Career Works – Henrico Center

121 Cedar Fork Road, Henrico, VA 23223
GRTC Route 7B, 93 · Nearest stop: Nine Mile Rd & Cedar Fork Rd

Closest public job lab for residents living in the Northside and East End. Free public computer/internet access labs, typing tutorials, on-site employer hiring days, and structured local job matching.

Virginia Career Works – Downtown Center

701 E Franklin Street, Suite 801, Richmond, VA 23219
GRTC Pulse, Route 1, 2, 3, 4, 7 · Nearest stop: 7th St & Franklin St / Grace St

Dedicated vocational advisement. WIOA grants can provide full tuition funding to cover certified medical, technology, or commercial driving programs for low-income or displaced workers. Ask counselors about WIOA training vouchers.

Goodwill Community Employment Center

6301 Midlothian Tnpk, Richmond, VA 23225
GRTC Route 1A · Nearest stop: Midlothian Turnpike & Chippenham Pkwy

Tailored, supportive career coaching for people navigating large employment gaps or background barriers. Offers free digital literacy classes and direct hiring pathways.

Network2WorkRVA (United Way of Greater Richmond)

2001 Maywill St, Suite 201, Richmond, VA 23230
GRTC Route 19, 50 · Nearest stop: Broad St & Staples Mill Rd / Maywill St

A localized, tech-driven coordination framework that matches job seekers to family-sustaining careers. Wraps around the client to solve external barriers like childcare gaps, licensing costs, or transportation.

Virginia Employment Commission (VEC) Hub

6606 West Broad Street, Richmond, VA 23230
GRTC Route 19, Pulse · Nearest stop: Broad St & Libbie Ave (Willow Lawn)

Central office for processing state unemployment insurance claims, mapping regional labor data, and deploying targeted employment assistance for military veterans.

Special Population Programs & Hiring Portals

DARS Rehabilitation5600 Cox Rd, Glen Allen, VA (Route 79). Specialized job coaching, workplace modifications, and vocational training for individuals experiencing physical, emotional, or mental health disabilities.
City Job Boardrichmondgov.com. Direct application portal for entry-level public infrastructure and municipal employment tracks.
VCU Career BoardVCU & VCU Health online employment portals — two of the largest, most stable employers in the region.
08

Developmental, Senior & Special Needs Services

The Span Center (formerly Senior Connections)

1300 Semmes Ave, Richmond, VA 23224
Route 1A, 1B, 1C, 2A, 2B · Nearest stop: Semmes Ave & Cowardin Ave

The official Area Agency on Aging for the Greater Richmond region. Provides independent-living support including care coordination, Friendship Cafés, home-delivered meals, legal life-planning, caregiver respite grants, and specialized "Ride Connection" senior transit coordination.

VCU ACE-IT in College Program

1814 W Main St, Richmond, VA 23284
Pulse, Route 1, 2, 3, 4, 5 · Nearest stop: Main St & Harrison St / Broad St

A federally recognized Comprehensive Transition and Postsecondary (CTP) program at VCU for young adults with intellectual disabilities. Delivers an accredited, fully inclusive 2-year college pathway centered on campus immersion, audited VCU coursework, paid employment training, and preparation for integrated careers.

Richmond Behavioral Health Authority (RBHA)

101 Bosher Dam Ln, Richmond, VA 23238
Children's Intake: 804-819-4046 · Adult Intake: 804-819-4739
GRTC Route 1, 2, 3, 4, Pulse · Nearest stop: Main office access

Entry point for Medicaid DD Waiver tracking. Early Intervention: 804-955-2742 (ages 0–3 screening). REACH Crisis Support: 1-833-968-1800 (24/7 behavioral stabilization).

The Faison Center

5810 Markel Rd, Richmond, VA 23230
GRTC Route 19, 50, Pulse · Nearest stop: Broad St & Willow Lawn Dr / Markel Rd

Specialized private day school (ages 5–22), behavioral health diagnostics, and adult support.

Care Connection for Children (VCU Health)

1000 E Broad St, Richmond, VA 23219
GRTC Pulse, Route 1, 2, 3, 4, 7 · Nearest stop: Broad St & 11th St (MCV Campus)

Intensive medical care-coordination center assisting families with specialized health insurance frameworks.

Suburban Special Education & Advocacy Centers

Sheltering Arms Institute2000 Georgie Way, Richmond, VA 23233. Outpatient therapy for cerebral palsy, Down syndrome, and spina bifida. (No city transit line.)
Autism Society of Central Virginia (ASCV)11551 Nuckols Rd, Glen Allen, VA. Over 60 social and educational programs.
Family to Family Network / PEATCPhone consultations via peatc.org. Free support for school IEP and special education systems.
10

ESL, Community Outreach & Language Access

St. Peter's Pro-Cathedral Outreach Center

800 E Grace St, Richmond, VA 23219
Pulse, Route 1, 2, 3, 4, 7 · Nearest stop: 8th St & Grace St / Capitol Square

Coordinates immediate, direct emergency social assistance ministries — regular distributions of hot meals, basic survival care packages, and seasonal winter gear/backpack drives for unhoused downtown residents.

Third Street Bethel Social Action & Outreach

614 N 3rd St, Richmond, VA 23219
Pulse, Route 1, 2, 3, 4, 7 · Nearest stop: Broad St & 3rd St / Marshall St

Organizes community-centered systemic advocacy and resource distributions — neighborhood equity projects, community wellness fairs, civic engagement education, plus clothing closets and family support materials.

Ginter Park United Methodist Church (ESL Outreach)

1010 W Laburnum Ave, Richmond, VA 23227
Classes Wednesdays 9:00 – 10:30 AM (during morning food pantry hours)
GRTC Route 12, 14, 91 · Nearest stop: Laburnum Ave & Seminary Ave

Volunteer-led conversation groups.

Richmond Public Schools (Adult & Continuing Education)

119 West Leigh Street, Richmond, VA 23220
GRTC Route 2A, 2B, 2C, 5 · Nearest stop: Leigh St & Chamberlayne Ave

Located at the Richmond Technical Center (South). Blends English acquisition with workforce prep and GED transitions. $25 nominal fee per semester.

Sacred Heart Center (Adult Literacy & Education)

1400 Perry Street, Richmond, VA 23224
In-person Tue/Thu, Morning (10 AM–12 PM) or Evening (6 PM–8 PM)
GRTC Route 1A, 1B, 1C, 2A, 2B · Nearest stop: Hull St & Cowardin Ave

Offers concurrent early-childhood preparation tracks (Pasitos Exitosos).

Interpretation Frameworks & Translation Hubs

Office of Immigrant & Refugee Engagement (OIRE)900 E Broad St, City Hall (Pulse). 804-646-0145. Handles municipal Language Access Plan pipelines.
RPS Language Justice4100 Hull Street Road. Dedicated Family Language Lines linking families directly to telephone interpreters.
Judicial Foreign Language Services100 N 9th St. 804-786-6455. Free courtroom interpretation — request 10 days in advance.
Reynolds Community College Adult ESL804-523-5020 (esl@reynolds.edu). Flexible morning and evening tracks at the Parham Road campus (Route 19, 91).
Second Baptist Church ESL Ministry804-740-7101. 9600 River Rd (suburban). Structured Monday night classes (Sept–April) with a free Clothes Closet.
Richmond Translation Servicesuslanguageservices.com. USCIS-certified legal document translations, 2-day turnaround.
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This guide is provided for public information by the Northside Outreach Center. Details change — please call ahead to confirm hours, eligibility, and locations before visiting. In a life-threatening emergency, call 911.