Richmond City & Surrounding Regions
Community Resource Guide
A public directory of local support services — with transit routes and accessibility details for each location. Mental health, housing, food, utilities, childcare, jobs, legal aid, and language access, all in one place.
Updated July 2026
Mental Health, Substance Use & Crisis Services
Community Services Boards (CSBs) serve as the state-mandated safety net and primary point of entry for public mental health, substance use recovery, and developmental disability services. Same-Day Access: for behavioral health and/or drug & alcohol treatment, you can walk in without an appointment and have a clinician complete a diagnostic assessment the same day. In a life-threatening health or drug-use emergency, call 911. (Si usted tiene una emergencia de salud o uso de drogas que pone en riesgo su vida, llame al 9-1-1.)
Virginia Telemental Health Network
A virtual clinical network offering affordable, secure online psychiatric evaluations, mental health counseling, and remote medication management for individuals across Virginia who face geographic or transportation barriers to traditional clinics.
Chesterfield County CSB
Walk-in same-day mental health and addiction triage for residents of Chesterfield County. 24/7 crisis evaluations available via the Emergency Services line.
Goochland-Powhatan CSB
Comprehensive community mental health therapy, case management, and drug/alcohol intervention programs tailored for Goochland and Powhatan residents.
District 19 CSB
Serves Colonial Heights, Dinwiddie, Emporia, Greensville, Hopewell, Petersburg, Prince George, Surry & Sussex. Offers full outpatient clinics and emergency stabilization.
Hanover County CSB
Serves Ashland, Beaverdam, Doswell, Hanover, Mechanicsville, Montpelier & Rockville. Provides localized clinical therapy and substance dependency support.
Henrico Area MHDS
Serves Charles City, Highland Springs, New Kent, Providence Forge, Quinton & Sandston. Operates comprehensive psychiatric support and intake infrastructure.
Crossroads CSB
Serves Amelia, Buckingham, Prince Edward, Charlotte, Cumberland, Lunenburg & Nottoway. Centralized regional center for rural wellness.
Hunter Holmes McGuire VAMC (Veterans)
Full-scale medical center providing specialized veterans' mental health clinics, inpatient psychiatric stabilization, and intensive substance use rehabilitation facilities.
Mental Health Hotlines & Support Lines (Phone / Text)
Latino & Multicultural Resources
Medicaid eligibility in Virginia is based on household income thresholds. Call 1-855-242-8282 or visit coverva.org to review family coverage enrollment or evaluate health marketplace insurance subsidies.
El Centro Sagrado Corazón (Sacred Heart Center)
A primary community hub for Latino families. Provides structured adult ESL classes, basic literacy training, citizenship course preparation, and comprehensive emergency family food assistance programs.
Broad Rock Centro de Comunidad
Municipal community center focusing on multicultural neighborhood programs, local public information access, and Spanish-accessible youth/family recreational activities.
Virginia Hispanic Chamber of Commerce
Bridges workforce gaps for bilingual job hunters. Focuses on Hispanic business development, translation connections, professional networking, and small business legal workshops.
Commonwealth Catholic Charities
Dedicated hub for refugee resettlement services, immigration document navigation, language interpretation infrastructure, and immediate emergency stabilization resources.
Support Lines & Program Sites
Emergency Housing & Shelter
CRITICAL PLACEMENT PROTOCOL: Emergency shelters across the Greater Richmond area do not accept direct walk-ins. To secure an emergency shelter bed, families or individuals MUST call the central Housing Crisis Hotline first to undergo a mandatory housing triage assessment and obtain a placement referral.
Housing Crisis Hotline (Central Placement)
The centralized entry point for anyone experiencing literal homelessness or facing an immediate eviction timeline within 3 days. Triage agents match clients to regional shelter rosters.
Daily Planet Health Services
A federally qualified healthcare center (FQHC) built to serve individuals experiencing or at immediate risk of homelessness. Provides integrated walk-in medical care, dental services, mental health counseling, case management, and medical respite beds.
YWCA (Greater Richmond Regional Hotline)
Emergency rapid-response crisis track and safe emergency shelter infrastructure for individuals and families fleeing domestic violence, sexual assault, or intimate partner abuse.
CARITAS
Comprehensive housing stabilization hub providing emergency shelter beds, intensive case management, employment alignment, and targeted long-term residential substance recovery tracks.
James House (Confidential Shelter for Women & Children)
Free support systems, legal protective-order advocacy, and secure, confidential shelter for adults and children navigating trauma stemming from domestic violence or stalking.
Food Assistance & Pantries
Downtown lunch sites: phone support available via 804-232-3901.
Third Street Bethel AME Food Pantry
Community food pantry and soup kitchen serving nutritious grocery bags and community meals with zero eligibility or income barriers.
Central Va. Foodbank (Feed More)
Regional umbrella food bank. No walk-in groceries at the main warehouse, but the Hunger Hotline (804-237-8617) connects people to active neighborhood pantries.
CAPUP (Capital Area Partnership Action Center)
Excellent city-wide resource for low-income wrap-around services and crisis information.
Sacred Heart Center Pantry
Primarily serves the Latino community city-wide. Highly organized hub for food distributions, family stabilization services, and clothing resources.
St. Paul's Episcopal Church (Emmaus Workspace)
Located downtown across from the Capitol. Provides direct emergency assistance, hot lunches, daytime shelter support, and meals.
Ginter Park United Methodist Church
Highly accessible Northside food pantry resource.
The Church of the Living God
Additional Regional Food Ministries
Utilities, Transportation & Central Public Systems
State & Local Assistance (DSS) handles federal/state energy programs via CommonHelp or 1-855-635-4370. Cooling Assistance runs June 15 – August 15 (electric bills or AC repair); Fuel & Crisis Assistance covers Fall/Winter heating help; PIPP caps electric bills based on income for Dominion customers.
DMAS Non-Emergency Medicaid Transportation
A mandatory benefit for Virginia Medicaid (DMAS) members. Covers the complete cost of non-emergency rides (vans, specialized vehicles, or gas mileage reimbursement) to and from medical, behavioral health, or pharmacy appointments for individuals without regular transit access.
RVA311 Central Municipal Portal
The centralized hub for City of Richmond non-emergency requests. Residents can report utility-line concerns, street light outages, bulk trash requests, or check social service access online or via a standard cell phone.
The Salvation Army of Central Virginia
Administers EnergyShare (up to $300 cooling crisis) & MetroCare (water/gas). Requires formal cut-off notice. Apply online via the "Get Help" button to join the utility waitlist.
City of Richmond DPU (Gas/Water)
Call to request payment arrangements or check if your account qualifies for MetroCare program matching.
Other Utility Relief Referrals (Phone Only)
Childcare & Early Education
Child Care Aware of Central Virginia / ChildSavers
Provides free customized referral lists tracking provider licensing, subsidy acceptance, and opening slots.
Richmond Public Schools (RPS) Preschool
Free for 3- and 4-year-olds living in Richmond City who turn 3 or 4 by Sept 30. Requirements: birth certificate, 2 proofs of residency, and proof of income.
Virginia Child Care Subsidy Program
Pays a portion of childcare directly to licensed centers for children under 13 (or under 18 with special needs) for qualifying lower-income working or training parents.
Employment, Re-Entry & Workforce Development
The Public Workforce Network, backed by the federal Workforce Innovation and Opportunity Act (WIOA), provides free public centers where job seekers can access computers, build professional resumes, conduct mock interviews, and interface with career advisors.
OAR (Offender Aid and Restoration)
A premier re-entry non-profit supporting justice-involved individuals transitioning back into the community after incarceration. Offers free workforce development, job placement, digital literacy, transitional housing navigation, clothing closets, and personal identification recovery.
Virginia Career Works – Henrico Center
Closest public job lab for residents living in the Northside and East End. Free public computer/internet access labs, typing tutorials, on-site employer hiring days, and structured local job matching.
Virginia Career Works – Downtown Center
Dedicated vocational advisement. WIOA grants can provide full tuition funding to cover certified medical, technology, or commercial driving programs for low-income or displaced workers. Ask counselors about WIOA training vouchers.
Goodwill Community Employment Center
Tailored, supportive career coaching for people navigating large employment gaps or background barriers. Offers free digital literacy classes and direct hiring pathways.
Network2WorkRVA (United Way of Greater Richmond)
A localized, tech-driven coordination framework that matches job seekers to family-sustaining careers. Wraps around the client to solve external barriers like childcare gaps, licensing costs, or transportation.
Virginia Employment Commission (VEC) Hub
Central office for processing state unemployment insurance claims, mapping regional labor data, and deploying targeted employment assistance for military veterans.
Special Population Programs & Hiring Portals
Developmental, Senior & Special Needs Services
The Span Center (formerly Senior Connections)
The official Area Agency on Aging for the Greater Richmond region. Provides independent-living support including care coordination, Friendship Cafés, home-delivered meals, legal life-planning, caregiver respite grants, and specialized "Ride Connection" senior transit coordination.
VCU ACE-IT in College Program
A federally recognized Comprehensive Transition and Postsecondary (CTP) program at VCU for young adults with intellectual disabilities. Delivers an accredited, fully inclusive 2-year college pathway centered on campus immersion, audited VCU coursework, paid employment training, and preparation for integrated careers.
Richmond Behavioral Health Authority (RBHA)
Entry point for Medicaid DD Waiver tracking. Early Intervention: 804-955-2742 (ages 0–3 screening). REACH Crisis Support: 1-833-968-1800 (24/7 behavioral stabilization).
The Faison Center
Specialized private day school (ages 5–22), behavioral health diagnostics, and adult support.
Care Connection for Children (VCU Health)
Intensive medical care-coordination center assisting families with specialized health insurance frameworks.
Suburban Special Education & Advocacy Centers
Legal Aid & Eviction Defense
Central Virginia Legal Aid Society (CVLAS)
Covers housing/eviction defense, domestic violence protective orders, consumer debt, and benefit denials. Walk-ins accepted Mon–Fri 9 AM – 5 PM.
Legal Aid Justice Center (LAJC)
Focuses on systemic advocacy, housing rights, immigrant defense, wage theft, and education discipline disputes.
Richmond Eviction Diversion Program (EDP)
Helps tenants negotiate manageable payment plans before eviction judgment. Contact CVLAS at 804-648-1012 immediately or speak to the representative in court.
Low-Cost Referrals & Emergency Lines
ESL, Community Outreach & Language Access
St. Peter's Pro-Cathedral Outreach Center
Coordinates immediate, direct emergency social assistance ministries — regular distributions of hot meals, basic survival care packages, and seasonal winter gear/backpack drives for unhoused downtown residents.
Third Street Bethel Social Action & Outreach
Organizes community-centered systemic advocacy and resource distributions — neighborhood equity projects, community wellness fairs, civic engagement education, plus clothing closets and family support materials.
Ginter Park United Methodist Church (ESL Outreach)
Volunteer-led conversation groups.
Richmond Public Schools (Adult & Continuing Education)
Located at the Richmond Technical Center (South). Blends English acquisition with workforce prep and GED transitions. $25 nominal fee per semester.
Sacred Heart Center (Adult Literacy & Education)
Offers concurrent early-childhood preparation tracks (Pasitos Exitosos).